| Support Category: Account Related >> No Account |
| Specialist Notes: |
Please direct users who do not have an account and need one created to DOC BIS's internal POCs. These are included in the SR below that should be provided to users with this issue.
IMPORTANT! This SR applies to all users, including Federal Employees and Contractors. Regardless of their user type, they will need to contact the POCs listed below for further assistance. |
| Standard Response: |
Thank you for contacting DOC BIS CLC End-User Support!
Unfortunately, we were unable to locate an account for you within the CLC. The DOC BIS Administrators have asked that you reach out to the following contacts for further assistance with creating an account:
Lakshmi Bouchard
lakshmi.bouchard@bis.doc.gov
Gregg Curry
gregg.curry@bis.doc.gov
Should you need further assistance with any issue or inquiry, feel free to contact us. We are more than happy to assist.
Have a great rest of your day!
Sincerely,