Login Related

Login Inquiry | SSO
Support Category: Login Inquiry  Specialist Notes: Please know that SSO has been turned on for all bureaus. Standard Response: Kindly note ...
Mon, 9 Mar, 2026 at 7:58 AM
Not Able to Login | SSO
Support Category: SSO Specialist Notes: Standard Response: I apologize for the difficulties you're experiencing accessing your account. Be...
Mon, 9 Mar, 2026 at 7:59 AM
Password Reset Request
Support Category:  Login Request Specialist Notes: 1. Log in with your personal ID 2. Hover over (do not click) the Admin button in the navigatio...
Mon, 9 Mar, 2026 at 7:59 AM
DOC Multifactor Authenticator for CLC Administrators
Support Category: Admin Assistance Specialist Notes: WHAT SHOULD YOU KNOW? The DOC Administrators are currently working on enabling Multifacto...
Mon, 9 Mar, 2026 at 8:00 AM
CLC Manual Password Reset
Support Category: Login Request Specialist Notes:  While it isn't an issue we see often, the CLC Administrators have given us permission to manual...
Mon, 9 Mar, 2026 at 8:01 AM
Login Requests - No Personal Email Addresses
Support Category: Login Inquiry Specialist Notes: All Login Requests must have a Government Email Address in order for you to reset the password. Du...
Mon, 9 Mar, 2026 at 8:01 AM
Login Requests | Cannot Access DOC Email
Support Category: Login Inquiry Specialist Notes:  In the case where a user does not have access to their DOC bureau email (@noaa.gov, @trade.gov, @ce...
Mon, 9 Mar, 2026 at 8:02 AM
Admin Password Reset
Support Category: Admin Assistance | CLC Admin Login Request Specialist Notes: Standard Response: I apologize for the difficulty you're exp...
Mon, 9 Mar, 2026 at 8:02 AM
How Do I Log Out?
Support Category: LMS Navigation Specialist Notes: Standard Response: Log Out is located under the Gear Icon at the top right of the welcome pag...
Mon, 9 Mar, 2026 at 8:02 AM