| Support Category: User Account | No Account |
| Specialist Notes: |
Please direct users who do not have an account and need one created to DOC BIS's internal POCs. These are included in the SR below that should be provided to users with this issue.
IMPORTANT! This SR applies to all users, including Federal Employees and Contractors. Regardless of their user type, they will need to contact the POCs listed below for further assistance. |
| Standard Response: |
Thank you for waiting!
Unfortunately, I was unable to locate an account for you within the CLC. Please note that the DOC BIS Administrators have asked that you reach out to the following contacts for further assistance with getting an account created.
Lakshmi Bouchard
lakshmi.bouchard@bis.doc.gov
Gregg Curry
gregg.curry@bis.doc.gov
Please let me know if there is anything else I can help you with today.
